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Rebolet offers 30 days right of return on its products.
If the products do not correspond to the description, or you have problems with them, please send us an e-mail firstname.lastname@example.org we will send you a shipping label.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be the same condition that you received it.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) Refunds can take up to 14 days to process by your bank or credit card provider. If after this period you have not received your refund, please contact us at email@example.com.
Exchanges (if applicable) We only replace items if they are defective, damaged or in a different condition that stated in the description of the product. For exchange requests send us an email at firstname.lastname@example.org.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping Free return shipping costs are possible in special cases, otherwise you will be responsible for paying for your own shipping costs for returning your item.
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Fast shipping within Germany and the EU with DHL, DPD and Hermes.
If you are not satisfied with your purchase request a return, exchange or refund.
Your satisfaction is our priority! Our customer support is available to help you at all times.
We are integrated with all mayor payment platforms and credit card providers.